Privacy policy
Privacy Information for Residenza Montebello Guesthouse
This privacy information describes how we collect, use, and protect the personal data of our guests in accordance with data protection regulations, including the General Data Protection Regulation (GDPR).
Collection of Personal Data
During the booking process and throughout the stay at our guesthouse, we may collect the following personal data:
Name, surname, address, phone number, and email address of our guests.
Information from passports or identity cards for guest registration purposes, as required by law.
Information regarding stay preferences and special requests communicated to us.
Use of Personal Data
The collected personal data will be used for the following purposes:
Processing and managing guest reservations.
Fulfilling legal obligations related to guest registration.
Communicating with guests regarding their bookings, modifications, or cancellations.
Providing personalized services to enhance the guest experience.
Managing payment for reservations and requesting any additional payments.
Maintaining a guest register for statistical purposes and ensuring compliance with applicable regulations.
Storage and Protection of Personal Data
Personal data will be stored only for the time necessary to fulfill the purposes stated in this privacy information, unless a longer retention period is required or permitted by law. We will implement appropriate security measures to protect personal data from unauthorized access, disclosure, or alteration.
During the online check-in process, we may request guests to provide a copy of their identification documents or passports. However, please note that providing photos of documents is not mandatory, and guests may choose not to submit them. In the event that guests choose to submit photos of documents, we would like to inform them that our establishment will delete such photos within 10 days of check-out to ensure the protection of personal data.
Sharing of Personal Data
Guests' personal data may be shared with third parties only in the following cases:
Competent authorities or regulatory bodies to fulfill legal obligations.
Guests' Rights
Guests have the right to request access, rectification, erasure, or restriction of the processing of their personal data. Guests also have the right to object to the processing of their personal data. To exercise these rights or to ask questions concerning this privacy information, guests can contact us using the provided information below.
Changes to this Privacy Information
We reserve the right to make changes to this privacy information. Any changes will be published on our website or communicated directly to guests, if necessary.
For any questions or inquiries regarding this privacy information, please contact us:
Residenza Montebello
Via Curtatone 34, 60122 Ancona
+39 350 0291206
[email protected]
This privacy information describes how we collect, use, and protect the personal data of our guests in accordance with data protection regulations, including the General Data Protection Regulation (GDPR).
Collection of Personal Data
During the booking process and throughout the stay at our guesthouse, we may collect the following personal data:
Name, surname, address, phone number, and email address of our guests.
Information from passports or identity cards for guest registration purposes, as required by law.
Information regarding stay preferences and special requests communicated to us.
Use of Personal Data
The collected personal data will be used for the following purposes:
Processing and managing guest reservations.
Fulfilling legal obligations related to guest registration.
Communicating with guests regarding their bookings, modifications, or cancellations.
Providing personalized services to enhance the guest experience.
Managing payment for reservations and requesting any additional payments.
Maintaining a guest register for statistical purposes and ensuring compliance with applicable regulations.
Storage and Protection of Personal Data
Personal data will be stored only for the time necessary to fulfill the purposes stated in this privacy information, unless a longer retention period is required or permitted by law. We will implement appropriate security measures to protect personal data from unauthorized access, disclosure, or alteration.
During the online check-in process, we may request guests to provide a copy of their identification documents or passports. However, please note that providing photos of documents is not mandatory, and guests may choose not to submit them. In the event that guests choose to submit photos of documents, we would like to inform them that our establishment will delete such photos within 10 days of check-out to ensure the protection of personal data.
Sharing of Personal Data
Guests' personal data may be shared with third parties only in the following cases:
Competent authorities or regulatory bodies to fulfill legal obligations.
Guests' Rights
Guests have the right to request access, rectification, erasure, or restriction of the processing of their personal data. Guests also have the right to object to the processing of their personal data. To exercise these rights or to ask questions concerning this privacy information, guests can contact us using the provided information below.
Changes to this Privacy Information
We reserve the right to make changes to this privacy information. Any changes will be published on our website or communicated directly to guests, if necessary.
For any questions or inquiries regarding this privacy information, please contact us:
Residenza Montebello
Via Curtatone 34, 60122 Ancona
+39 350 0291206
[email protected]